Privacy Policy
Effective Date: April 7th, 2025
Pinnacle Sports Rehabilitation & Performance (“Pinnacle,” “we,” “us,” or “our”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (https://pinnaclesportsrehab.com), engage with our services, or communicate with us.
1. Who We Are
We are a sports physical therapy and performance training practice located in El Segundo, CA. We specialize in injury treatment, injury prevention, and performance enhancement for youth athletes, adult athletes, and active adults.
2. Information We Collect
We may collect personal information through the following:
• Website Forms: Name, email address, phone number, and other information submitted through contact forms or scheduling tools.
• Comments: If you leave a comment on our site, we collect the data shown in the form, as well as your IP address and browser user agent to help with spam detection.
• Media Uploads: If you upload images to our site, please avoid including location data (EXIF GPS), as it may be accessible to others.
• Cookies: We use cookies to improve your experience. These may include login details, screen preferences, and temporary session cookies.
• Analytics: We may use tools like Google Analytics to track site usage and improve user experience. This data is anonymized and does not identify individual users.
3. SMS/MMS Communication and Data Use
By providing your phone number, you consent to receive SMS and/or MMS messages from Pinnacle Sports Rehabilitation & Performance. These may include appointment confirmations, scheduling updates, equipment recommendations, and general service communication. We do not sell or share your SMS consent or phone number with third parties. Your information is used solely for communication related to our services.
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• Use: We only use your number for communications relevant to your relationship with us.
• Security: Your data is never sold or shared with third parties for external marketing.
• Frequency: Message frequency varies based on your service activity.
• Opt-Out: Text “STOP” to unsubscribe. Text “HELP” for assistance.
• Carrier Fees: Standard message and data rates may apply.
4. How We Use Your Information
We use your information to:
• Respond to inquiries or requests
• Schedule and confirm appointments
• Send important service-related communications
• Improve our website and services
• Customize your experience
5. Who We Share Your Data With
We do not sell or rent your data. We may share your data only with trusted vendors (e.g., EMR providers, scheduling platforms) when necessary to deliver services and only under strict confidentiality agreements.
6. Data Retention
• Comments: Retained indefinitely for continuity.
• User Profiles: If you register an account, your profile data is stored until you request deletion.
• Form Submissions: Retained only as long as needed to fulfill the intended purpose.
7. Your Rights
You may request to:
• Access your personal data
• Correct inaccuracies
• Delete your data
• Opt-out of communications at any time
To make a request, contact us at:
info@pinnaclesportsrehab.com or call (310) 776-7574
8. How We Protect Your Data
We use industry-standard security practices and tools to protect your data from unauthorized access, disclosure, or misuse. This includes SSL encryption, access controls, and secure data storage practices.
9. Embedded Content & Third-Party Links
Articles or pages on our site may include content from other websites (videos, images, etc.). These third-party websites may collect data about you and track your interactions as if you visited them directly. We encourage you to review their privacy policies.
10. Children’s Privacy
Our services are intended for individuals 13 years and older. We do not knowingly collect personal data from children under 13 without parental consent.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date.
12. Contact Us
If you have questions or concerns about this policy or your personal information, contact us:
Pinnacle Sports Rehabilitation & Performance
info@pinnaclesportsrehab.com
(310) 776-7574
Terms of Use
Effective Date: April 7th, 2025
Welcome to pinnaclesportsrehab.com (“Site”), operated by Pinnacle Sports Rehabilitation & Performance (“Pinnacle,” “we,” “us,” or “our”). By accessing or using our website, you agree to comply with and be bound by the following Terms of Use. If you do not agree to these terms, please do not use this site.
1. Use of the Site
The content on this site is provided for informational and educational purposes only. You may not use the site in any way that is unlawful, or that could harm or impair our services, systems, or reputation.
2. Intellectual Property
All content on this site — including text, images, logos, graphics, and layout — is the property of Pinnacle Sports Rehabilitation & Performance or its content suppliers and is protected by copyright and trademark laws. You may not copy, reproduce, or distribute any content without our written permission.
3. Health & Medical Disclaimer
This website does not provide medical advice. The information provided is intended for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.
Always consult with a qualified healthcare provider for any questions you may have regarding a medical condition or treatment. Do not ignore or delay seeking professional care based on something you read on this site.
4. User Submissions
If you submit information via contact forms, email, or other methods, you grant us the right to use this information to respond to your inquiry and communicate with you. We will handle your data in accordance with our Privacy Policy.
5. Third-Party Links
This site may contain links to third-party websites. These links are provided for convenience only, and we do not control or endorse their content. We are not responsible for the practices or policies of third-party sites.
6. Limitation of Liability
To the fullest extent permitted by law, Pinnacle Sports Rehabilitation & Performance and its affiliates will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of or inability to use this website.
7. Modifications to Terms
We reserve the right to change these Terms of Use at any time. Updates will be posted on this page with a revised effective date. Your continued use of the site constitutes acceptance of any changes.
8. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes shall be resolved in the appropriate courts of Los Angeles County, California.
9. Contact Us
For questions regarding these terms, please contact:
Pinnacle Sports Rehabilitation & Performance
info@pinnaclesportsrehab.com
(310) 776-7574